Digital Agency Operations Director

About Jumpfactor 8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X. The Role Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence. What You’ll Own Lead 7 leaders and a team of 35 Drive KPI performance + client ROI Capacity planning, hiring, profitability Enforce SOPs, playbooks, accountability Remove roadblocks, ensure delivery quality What You Bring 8+ years experience (4+ in marketing/project mgmt) 4+ years managing 10+ (scaled 50–100 teams) Strong across digital channels (SEO, paid, web, etc.) Proven in $15M-$50M+ environments Systems + KPI-driven operator Strong leader, highly organized, data-driven Agency experience + EOS familiarity (asset) Experience leading development and strategic adoption of AI agents to automate workflows and enhance business outcomes Not for You If You avoid tough calls or accountability You prefer strategy over execution ownership You can’t operate in high-performance environments Why Jumpfactor 100% remote, high-performance team 5X growth trajectory Paid learning + development High ownership and impact Join a Winning Team 8 Growth500 awards. $1.9B+ revenue driven. Built for operators who deliver. Originally posted on Himalayas